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Human Experience Management

Providing a successful offboarding experience is as important as creating an efficient onboarding experience. Offboarding experience is often the last touch an employer has with its employees in the employee lifecycle. And if the experience is bitter, it often leaves a bad taste in the employee’s mouth leading to potential damage. The employee journey should be a positive one from the beginning to the end. To ensure your employee feels connected, supported, and empowered through every step of the employee journey, you need Human Experience Management (HXM) solutions.  

 Most of the HR teams deal with complex, manual, and disintegrated processes when it comes to carrying out offboarding tasks including IT Clearance, Finance Clearance, HR Clearance, Issuing Experience Letter, deactivating accounts, and conducting exit interviews, etc. In this article, we will learn how you can simplify the employee offboarding process using Cherrywork Intelligent Task Management (ITM).

Redefine Employee Experiences with HXM

The fastest growing area in human resources (HR) is employee experience. Human experience management (HXM) can help your people feel valued every step of the way. HXM helps in creating a good offboarding process resulting in an employee feeling satisfied with the end of their employment and ready to move on to new challenges on a positive note. It is also an opportunity to have a happy ex-employee who could become a future brand advocate for your company. HXM focuses on placing people at the heart of any business and prioritizing their experiences above everything else.

Best Practices for Seamless Employee Offboarding

Your employees deserve exceptional HR experiences at every milestone of their employee lifecycle. But delivering offboarding excellence can become challenging for HR leaders who are dealing with complex HR technology landscapes. It is imperative that both employees and HR leader should have access to proper tools and resources to make their lives easier.

Here are some steps to include in your employee offboarding process:

Step 1: Notify the team members

If an employee is leaving the organization, inform the teammates about the exit. In case the employee leaving will impact a deadline, deliverable, or project, communicate the changes at the earliest. This will help the dependent team members manage their work accordingly and alleviate tension. 

Step 2: Begin the substitution process

Find a substitute who can take over the work when the employee exits the company. It may either mean hiring someone externally or assigning the job to someone who is already in the company. Cherrywork Intelligent Task Management provides a substitution feature to easily redirect tasks from one person to the other.

Step 3: Recover company property

When an employee leaves a company, all the work-issued assets are taken back by the organization. Ideally, there should be a list of items that an employee received during their tenure, making it easy for the company to retrieve all the items. With Cherrywork Intelligent Task Management (ITM), keeping track of requests and tasks becomes easier. It also allows employees to follow up directly from the dashboard in case of any hiccups.

Step 4: The paperwork

Paperwork includes everything from co-signing the letter of resignation, reviewing NDAs and any other clause, and signing off on company benefits. Cherrywork Intelligent Task Management (ITM) helps in streamlining the paperwork process and provides real-time visibility into each task.

Take your first step towards HXM

For a successful offboarding experience, you must ensure that your employee has access to all the necessary tools to make the process simpler and faster. Everyone should be able to complete the necessary steps and still be as positive as possible at the end of it. One way to ensure your work gets done quickly and efficiently is to make use of Cherrywork Intelligent Task Management (ITM). With the busy work taken care of by automating and integrating processes through ITM, you can focus on elevating the human experience. Human Experience Management (HXM) enables the HR department to deliver exceptional employee experiences by putting the employees front and centre.

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